Freshdesk Module
Overview
With Freskdesk you can view, create and track tickets, and access to your knowledge base via contact widget and chat
What this module does for you
event_available Improve customer service management
- Support widget in front office
- Ticket tracking in customer account
- You can override or not contact form and replace it by Freshdesk Widget
- View and sync customer account with Freshdesk
- View ticket history in customer page in Back-Office
- Open tickets and profiles directly in Freshdesk from Back-office
- New: chat with customers (only for Freshdesk Garden plans)
What your customers will like
- Ticket tracking in customer panel via "My account"
- Create new tickets
- Widget tab available on any page
- Access to freshdesk knowledge base via emmergent widget
- Chat with agents (only for Freshdesk Garden plans)
Installation
- Download module
- Load in back-office modules section
- Install and configure
Other
- Implemented tickets for API v2.0
لطفا ثبت نام کنيد اگر قبلا ثبت نام کرده ايد با مشخصات کاربري خود وارد شويد تا اجازه دانلود به شما داده شود.
- نويسنده: Community developer
- تاریخ ایجاد: 1399-02-14
- اصلاح شده در: 1399-02-14
- اندازه: 109 KB
- نمایش ها: 577
- تعداد دانلود: 9
- قيمت:
59.99 $»» Free with active subscription