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Delivery Confirmation Module

Overview

Let your customers report you if an order was already delivered or not from its account, in the order detail page or with an automated email. Open a ticket when an order is delayed and stay in contact with your customers to give a better service.

What this module does for you

event_available Improve customer service management
  • Save time managing orders and shipments
  • Make better shipping and carrier decisions based on customers feedback
  • Automate ticket creation and order statuses
  • Stay in contact with your customers

Features

  • Administrator notification when a shipment is delivered
  • Automated ticket creation when a shipment is not delivered
  • Apply tracking to all or only to a specific carrier
  • Automated sending email to customers asking for delivery status
  • Automated status when customer does not give a response
  • Email customization, including text, colors, background and subject
  • Email confirmation withouth being logged in (with secure validation)
  • HTML and plain text email support

What's New in Version 1.2.1(02/21/2019)

  • Fix for delivery translations
 

Support and updates

You automatically get 3 months of support for this product.

For 90 days after your purchase, you can enjoy technical and feature support, as well as access to updates available for this product.

Make sure this product runs well on your store for 12 months with Option Zen!

With Option Zen, you get access to ALL updates for the product for one year following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.

What is Option Zen?

Option Zen includes two services:

  • Unlimited after-sales support during the period covered by the option
  • Access to all updates for the product during the period

Option Zen is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to one year following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!

What does it include?

The following are included in Option Zen:

  • questions about using the module/theme;
  • solving technical problems related to the module/theme;
  • access to all module/theme updates.

The following services are not included in Option Zen:

  • customization and special development;
  • installing and updating the module/theme;
  • solving problems concerning third-party services, hosting, the server, or the PrestaShop software.
Only registered and logged in users can download this file.
  • Author: Community developer
  • Created: 2020-07-20
  • Changed: 2020-07-13
  • Size: 1437 KB
  • Views: 1,736
  • Downloads: 26
  • Price: 49.99 $ »» Free with active subscription
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